John Kelly’s Exit Words to DHS

John Kelly served less than a year as the DHS Secretary.  Yet, in those few months, he developed a deep bond with the employees of the department.  That bond was born of his willingness to share their hardships, serve their... View Article

Leadership Vows with Vowels

What leader hasn’t found him or herself looking back on their performance and realizing that they could have or should have done better at some aspect of leading.  I know that I can look back on some of my most... View Article

The Investment Conversation

Supervisors frequently face the responsibility to have performance appraisal conversations with their employees, but rarely seize this as an opportunity to discuss investment in the employee as a means for performance improvement.  These conversations generally are intended to give an... View Article