John Kelly served less than a year as the DHS Secretary. Yet, in those few months, he developed a deep bond with the employees of the department. That bond was born of his willingness to share their hardships, serve their interests and care for them as people. These simple behaviors underpin his leadership style and create the context for a workforce that trusts its leader. One need look no further than John Kelly to understand the impact of character in a leader.
If you want to know the character of a leader, look to how they speak to the people for whom they are responsible. Outgoing DHS Secretary John Kelly’s departing words to DHS staff shows the strength and integrity of his character.
Source: John Kelly’s Exit Words to DHS